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Administration Team

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MONICA BALL - Program Support Specialist

Monica is responsible for maintaining the listservs by posting messages and managing list membership. She assists attorneys with information for the Fiscal Management report, and provides support for the legal group in producing dockets and conducting research on Westlaw. She also coordinates information for yearly PPRs and needs assessments, and assists with conference duties, including on-site logistics for the Annual Conference. Monica came to us with five years experience working in nonprofits.

MATT HAYDEN - Director of Operations/IT

Matt Hayden joined the staff in the fall of 2003 as the Information Systems Division Manager. Matt is responsible for the development and administration of the Information Systems hosted by NDRN, including the Disability Advocacy Database (DAD) System, PABSS Data Collection System, PADD Data Collection System, PAIMI Data Collection System, and Representative-Payee Electronic Reporting System (RERS). He serves as staff liaison for the DAD Committee, and manages the NDRN Website & IT Support teams. Additional responsibilities include providing training and technical assistance on website accessibility, as well as data collection standards monitoring and support. Matt has fifteen years of experience in the computer/ networking industry. Previously, Matt was employed with the University of Alabama Law School and the Alabama P&A (ADAP).

CHARLES JUSTIN NDOUR- Information Technology / Administrative Support

Charles is a member of the IT Support and NDRN Website teams. He has more than ten years of experience in network administration and technical support. He previously served as Technical Support Engineer and Technical Trainer at ATI (Alliance Technologie Informatique) in Dakar, Senegal, Africa. Charles has bachelors degrees in Mathematics and Physics, and Computer Science from Dakar Institute of Technology, Senegal. He also holds the following certifications: Microsoft Certified Systems Engineer (MCSE); Microsoft Certified Trainer (MCT); Microsoft Certified Systems Administrator (MCSA); Microsoft Certified Professional + Internet (MCP+ I).


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